Hertz is undoubtedly one of the best brands for car rental in Florida. Get on their official website or download their application on your mobile phone. After that, you can easily book a car for rent. They make sure that they fulfil the basic requirements of the customers. Fulfilling the expectation of the customers is the primary goal of Hertz. In case you’re looking forward to get a human at Hertz. Then you need to go through the procedure below.
Ways to get in touch with Hertz customer service:
- Get on the official webpage of Hertz.
- In case you don’t know the direct address to the official homepage. Then you can search “Hertz” on any search engine. Then, tap on the top link.
- Soon, you’ll be on the homepage of Hertz.
- There you would need to scroll down a bit. Tap on the “Contact us” button.
- On the new page, you’ll see several numbers. You would need to select one according to your convenience.
- Once you have selected a number, dial it, and choose the appropriate options. Soon, you’ll be speaking to a live executive.
From Monday to Friday, you can contact the customer service team between 9:30 am to 5:30 pm. On Saturday, the contact timing is from 9:30 am to 1:30 pm. However, on Sunday, the customer service team is closed. That means you can contact them, only from Monday to Saturday. That is where the services like email or social networks come into the picture. You need to follow the correct path. It is written below how you can get in touch with them.
Via social network-
- Get on the official website of Hertz.
- There you would need to scroll down. At the end of the page, you’ll see the option of “Contact us.”
- Once you’re on the new page. Then you will see the possibility of contacting them through the social network.
- Please tap on the particular social network icon on which you want to contact them.
- Once you’re on the social network page. You need to send your message.
- They will soon get back to you.
The main benefit of the social network is that it is used by almost everyone nowadays. That makes it a very convenient platform for customer service.
Via email –
- At the official website of Hertz, scroll down to the bottom of the page.
- Tap on the “Contact us” button.
- On the new page, you’ll see the official email address under the heading “Call us.”
- You can email your query to that email address.
The main advantage of email communication is that you can keep a record of it. You can even attach the relevant documents to your email. In that manner, you’ll be able to keep a record of the complete conversation. Soon the customer service department will get back to you. Hopefully, the steps mentioned above have cleared your query. Once you follow the process mentioned above, you will be able to talk to someone at Hertz.